What’s the difference between windshield repair and windshield replacement?

Windshield repair involves fixing minor damage like small chips or cracks approximately the size of a quarter with resin, preserving the existing windshield. Windshield replacement entails removing the entire windshield and installing a new one, typically necessary for extensive or vision-obstructing damage.

Can a small crack in my windshield be repaired?

Yes, small cracks can often be repaired, depending on the location, size, and severity. A professional technician can assess whether a repair is possible or if a replacement is necessary.

How long does a windshield repair take?

On average, a windshield repair takes around 30 minutes to an hour. However, the time may vary depending on the complexity of the damage. We can either meet you at your destination or you can make an appointment at one of our LOCATION shops.

Can I drive my car immediately after a windshield replacement?

In most cases, you can drive your car immediately after a windshield replacement. However, it's recommended to wait for the adhesive to fully set, which usually takes around one hour.

How long does it take to replace a windshield?

A windshield replacement typically takes around one to two hours. However, this timeframe can vary depending on the vehicle type and complexity of the installation.

Do I need to be present during the repair or replacement?

It's generally not necessary for you to be present during the repair or replacement process. However, it's essential to provide the technician with access to your vehicle.

Can my windshield crack during the repair or replacement process?

While rare, there is a slight possibility that a windshield may crack during the repair or replacement process. Professional technicians use proper techniques and tools to minimize this risk.

What is mobile service?

Our popular Mobile Service refers to auto glass repair or replacement that comes to your location, such as your home, workplace, or wherever your car is parked. This option can save you time and make it more convenient to maintain and repair your auto glass.

What if my glass leaks?

We offer a lifetime warranty against any leaks. Simply contact our CALL CENTER and we’ll fix the issue at no cost to you.

Will my insurance cover the cost of auto glass repair or replacement?

Many insurance policies cover the cost of auto glass repair and replacement. However, it's essential to review your policy or contact your insurance provider to verify your coverage. We are also available to assist you through this process!

How much does it cost to repair a small chip in a windshield?

The cost of repairing a small chip or replacement will depend on various factors such as location and severity of the damage. CONTACT US for a FREE estimate.

What happens if I ignore a small crack in my windshield?

Ignoring a small crack can result in further damage due to factors like temperature changes, debris, or vibrations. Over time, the crack may grow larger, making repair impossible and necessitating a full replacement.

Can auto glass repairs be done in extreme weather conditions?

Auto glass repairs are generally not recommended in extreme weather conditions, such as heavy rain, snow, or extreme cold. It's best to schedule repairs during optimal weather conditions.

Can auto glass repair remove scratches?

Auto glass repair can effectively remove minor scratches by refinishing the surface. However, deep or extensive scratches may require a windshield replacement.

Are OEM (Original Equipment Manufacturer) glass parts necessary?

We use OEM glass parts and materials at aftermarket prices. Our customer satisfaction is our #1 goal!

Do you provide a warranty for auto glass repairs or replacements?

Yes, Super Auto Glass provides a warranty for its auto glass repairs and replacements. The warranty coverage varies depending on the specific service, so be sure to inquire when scheduling.

Can my windshield wipers damage the windshield?

Intact windshield wipers should not damage the glass. However, worn-out or faulty wipers can cause scratches or streaks. Regularly inspect and replace your wipers to avoid potential damage.

Can I wash my car immediately after a windshield replacement?

It's recommended to wait at least 24 hours after a windshield replacement before washing your car. This allows the adhesive to fully cure.

What types of auto glass damage cannot be repaired?

Damage that extends to the edge of the glass, impairs visibility or compromises structural integrity cannot be repaired and typically requires a windshield replacement.

What certifications should I look for when choosing an auto glass repair shop?

At Super Auto Glass, all of our technicians are certified. Further, you can look for reputable certifications like the Auto Glass Safety Council™ (AGSC), National Glass Association (NGA), or manufacturer-specific certifications. These certifications indicate that the shop meets industry standards and employs trained technicians.

What is your payment process?

We accept cash, credit cards, VENMO, PayPal, or CashApp with valid ID. We currently do not accept checks.

Do you clean up broken glass?

Yes, all trucks have drop cords and vacuums.

May I tip the technician?

Yes, but it’s not required.

Do you remove and reinstall any parking stickers or sunpasses?

We try our best to reinstall all stickers to new glass but cannot guarantee they adhere perfectly.

Where can I leave a positive review of your outstanding services?

We encourage you to leave a review on Google or on our CONTACT page. Thanks in advance!